Privacy Policy
Effective Date: September 9, 2026
A Guy Who Can Fix It respects your privacy. This Privacy Policy explains what information we collect through aguywhocanfixit.com, how we use it, and the choices available to you.
Information We Collect
When you contact us, submit a booking request, request an estimate, or communicate with our team, we may collect:
How We Use Your Information
We use your information to:
Calls, Text Messages, Email, and WhatsApp
By providing your contact information, you authorize A Guy Who Can Fix It to contact you by phone, text message, email, or WhatsApp regarding your service request, estimate, appointment, or active project.
We do not send unsolicited promotional messages.
Message and data rates may apply. You may ask us to stop sending text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
Consent to receive promotional communications is not a condition of purchasing a service.
How We Share Information
We may share information only when reasonably necessary with:
We do not share personal information with third parties or affiliates for their independent marketing or promotional purposes.
Mobile information, text-message opt-in information, and communication consent will not be shared with third parties for marketing purposes. This does not include service providers used solely to support the delivery of requested communications.
Project Photos and Property Information
Photos, videos, floor plans, access instructions, product information, and other project materials are used to evaluate, schedule, prepare for, and perform the requested work.
We do not publicly post identifiable photographs of a client’s property or project for marketing purposes without permission.
Please do not submit alarm codes, financial information, Social Security numbers, passwords, or other information that is not required to evaluate or perform the service.
Cookies and Website Analytics
Our website may use essential cookies and similar technologies required for website functionality, security, form submission, and performance.
We may also use analytics tools to understand how visitors use the website and improve its performance. These tools may collect technical and usage information according to their own privacy policies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
No website, communication system, or data-storage method can be guaranteed to be completely secure.
Your Choices
You may contact us to:
We may need to verify your identity before completing certain requests.
Third-Party Websites
Our website may contain links to third-party websites, social networks, booking tools, maps, messaging services, or other platforms.
A Guy Who Can Fix It is not responsible for the privacy practices or content of third-party websites. Their collection and use of information are governed by their own privacy policies.
Children’s Privacy
Our website and services are intended for adults seeking property and business services. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy when our website, services, technology, or legal obligations change.
The effective date at the top of this page indicates when the policy was last updated.
Contact Us
If you have questions about this Privacy Policy or the handling of your information, contact:
A Guy Who Can Fix It
23 W 36th St
New York, NY 10018
Email: info@aguywhocanfixit.com
Phone: (212) 547-8778
Website: aguywhocanfixit.com
Effective Date: September 9, 2026
A Guy Who Can Fix It respects your privacy. This Privacy Policy explains what information we collect through aguywhocanfixit.com, how we use it, and the choices available to you.
Information We Collect
When you contact us, submit a booking request, request an estimate, or communicate with our team, we may collect:
- Your name
- Phone number
- Email address
- Service address
- Preferred appointment date and time
- Information about your home, business, or project
- Photographs, videos, product links, model numbers, and documents you provide
- Building access instructions and contact information for authorized representatives
- Records of calls, texts, emails, WhatsApp messages, and other service-related communications
How We Use Your Information
We use your information to:
- Review and respond to service requests
- Schedule and confirm appointments
- Assign an appropriate Guy or service team
- Prepare tools, materials, parts, and equipment
- Provide estimates and project information
- Communicate about appointments and active projects
- Coordinate access with clients, building management, property managers, household staff, or other authorized representatives
- Provide customer support
- Maintain service and project records
- Improve our website and services
- Protect our website, clients, team, and business
- Comply with applicable legal requirements
Calls, Text Messages, Email, and WhatsApp
By providing your contact information, you authorize A Guy Who Can Fix It to contact you by phone, text message, email, or WhatsApp regarding your service request, estimate, appointment, or active project.
We do not send unsolicited promotional messages.
Message and data rates may apply. You may ask us to stop sending text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
Consent to receive promotional communications is not a condition of purchasing a service.
How We Share Information
We may share information only when reasonably necessary with:
- Guys and technicians assigned to your project
- Website hosting, form-processing, CRM, communication, scheduling, and technology providers
- Building management, property managers, household staff, or other representatives authorized by the client
- Professional advisers, insurers, or payment and accounting providers when applicable
- Government authorities when required by law
- Parties involved in protecting the safety, rights, property, or security of our clients, team, or business
We do not share personal information with third parties or affiliates for their independent marketing or promotional purposes.
Mobile information, text-message opt-in information, and communication consent will not be shared with third parties for marketing purposes. This does not include service providers used solely to support the delivery of requested communications.
Project Photos and Property Information
Photos, videos, floor plans, access instructions, product information, and other project materials are used to evaluate, schedule, prepare for, and perform the requested work.
We do not publicly post identifiable photographs of a client’s property or project for marketing purposes without permission.
Please do not submit alarm codes, financial information, Social Security numbers, passwords, or other information that is not required to evaluate or perform the service.
Cookies and Website Analytics
Our website may use essential cookies and similar technologies required for website functionality, security, form submission, and performance.
We may also use analytics tools to understand how visitors use the website and improve its performance. These tools may collect technical and usage information according to their own privacy policies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to your request
- Complete and document services
- Maintain business, warranty, tax, insurance, and accounting records
- Resolve disputes
- Prevent fraud or misuse
- Comply with legal obligations
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
No website, communication system, or data-storage method can be guaranteed to be completely secure.
Your Choices
You may contact us to:
- Ask what personal information we have about you
- Correct inaccurate contact information
- Request deletion of information, subject to legal and legitimate business retention requirements
- Withdraw permission for promotional communications
- Ask questions about how your information is used
We may need to verify your identity before completing certain requests.
Third-Party Websites
Our website may contain links to third-party websites, social networks, booking tools, maps, messaging services, or other platforms.
A Guy Who Can Fix It is not responsible for the privacy practices or content of third-party websites. Their collection and use of information are governed by their own privacy policies.
Children’s Privacy
Our website and services are intended for adults seeking property and business services. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy when our website, services, technology, or legal obligations change.
The effective date at the top of this page indicates when the policy was last updated.
Contact Us
If you have questions about this Privacy Policy or the handling of your information, contact:
A Guy Who Can Fix It
23 W 36th St
New York, NY 10018
Email: info@aguywhocanfixit.com
Phone: (212) 547-8778
Website: aguywhocanfixit.com